Your money, protected end to end

Rent points with total confidence

Every booking is held in escrow, reserved in your name, and backed by our Confirmation Guarantee. Here’s exactly how it works.

The flow

Four steps, zero guesswork

Find & reserve

Browse confirmed reservations or request a stay. Sign the rental agreement and pay a 25% deposit to lock it in.

We hold the funds

Your money sits in a protected escrow account — never paid to the owner until your stay is secured in your name.

Owner confirms

The owner books the room with Disney under your name and shares the confirmation number. Your balance is charged only now.

Check in & relax

Arrive as the named guest. The owner is paid one day after check-in. If anything ever falls through, you’re fully refunded.

The guarantees

What stands behind every stay

Confirmation Guarantee

If an owner can’t confirm a valid reservation in your name, you get every dollar back — plus help rebooking a comparable stay.

Escrow protection

Payments are held by a licensed escrow partner and released only after your stay is secured. We never touch your principal.

Tiered refunds

Clear, fair cancellation tiers shown before you pay — full refund until the owner confirms, partial windows after.

Verified owners

Every owner passes ID + contract verification. Top Owners earn a badge for response time and a spotless track record.

$48M+ Held safely in escrow
12,400+ Stays completed
100% Refunded if unconfirmed
4.9★ Avg. guest rating
Questions

The honest answers

Is this legal / allowed?

Yes. You’re renting the personal use of an owner’s points for a single stay — a long-standing, permitted practice. Both parties attest to personal use, and no membership or contract changes hands.

Whose name is the reservation in?

Yours. The owner books the room directly with the resort under the guest’s name, so you check in exactly like any other guest.

When is my card charged?

A 25% deposit at booking (refundable until the owner confirms), then the 75% balance automatically once your reservation is confirmed.

What if the owner never confirms?

You’re fully refunded under our Confirmation Guarantee, and our team helps you rebook a comparable stay.

How do owners get paid?

The payout is released one day after you check in — never before — so owners are motivated to deliver and guests are protected.

Ready when you are

Browse confirmed stays, or see what your own points could earn.